Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused and undamaged products in their original packaging. Please note that for safety and quality assurance, items showing signs of use or assembly cannot be accepted for a refund.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the item in its original box, ensuring all accessories and documentation are included to prevent damage during transit.
- 3.Ship the Item
Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our California warehouse.
- 4.Receive Your Refund
Once our technicians inspect the item for quality compliance, we will issue a full refund to your original payment method within 5-7 business days.
